Description
Training and Communications Coordinator
6 months
Leeds/Hybrid working
Role Overview
- We are looking for an exceptional Training and Communications Coordinator to work within our clients Change and Adoption team to ensure our colleagues are ready and prepared for the implementation of Workday.
- You will be joining an experienced team of change and communications experts and we are looking for a trusted coordinator to support us in delivering our change and adoption agenda.
- This is a multi-faceted programme which requires readying a variety of user groups, and will fundamentally help the business continue to grow at pace.
- We are looking for an experienced coordinator with a can-do attitude who knows what it takes to get the job done.
- We need an individual who can seek a great story, organise, plan, and manage communication channels, and assist in the delivery of a range of training activities. No two days will be the same. One day you could be organising a global training session, the next creating an internal news piece for a regular communication channel.
Responsibilities
Support the Training Manager and Communications Lead to seamlessly coordinate our communications and training plans.
Training:
- Collate learner details and provide access to training sessions accurately and timely.
- Liaise with stakeholders and suppliers to organise logistics and events.
- Manage programme dates and bookings.
- Manage travel arrangements for facilitators.
- Using a range of digital systems to manage and communicate with programme participants and set up Zoom/Teams links for all virtually delivered programmes.
- Gather overall attendance data and candidate feedback to report to the Training Manager, escalating any concerns to the appropriate people.
- Create facilitator gig sheets providing accurate and up to date information.
- Responsible for the accurate and timely delivery of programme activities to support the Training Manager.
- Producing content such as articles, FAQs and training descriptions and materials.
Communications:
- Work as part of a small team to help develop, deliver, and evaluate multi-channel communications campaigns, aimed at multiple audiences and stakeholders, to support the transformation programme.
- Assist with creating engaging content for a variety of internal channels, including email, Slack, Intranet, employee town halls and virtual events.
- Speak with key stakeholders to seek out news and discuss their internal communication needs.
- Prepare presentations for internal events and meetings.
- Continually consider ways to improve communication processes.
- General administrative duties related to communications and engagement.
Skills and Knowledge:
- Previous experience arranging training courses and managing training material.
- Ability to work on your own initiative.
- Excellent communication skills, professionalism, and experience of liaising with a wide range of people.
- A flexible attitude to work and happy to take on a variety of tasks.
- Fantastic copywriting skills and a passion for social media and technology.
- Ability to work under pressure in a fast-paced environment.
- Previous scheduling or logistics experience.
- Highly organised with strong attention to detail.
- Positive interpersonal skills.
- Some experience of working within a communication and/or marketing environment.
- Keen to learn and explore new skills along the way.
- IT literate; proficient in MS Office products including Word, PowerPoint, Excel, Teams and SharePoint. Knowledge of Slack and the Interact Intranet platform would be a major plus.