Description
Implementation Consultant - SaaS - £750 PD Inside IR35 - 6 Month Contract
Overview:
An excellent opportunity has arisen with a global organisation who provide a range of SaaS based digital and data driven services within the retail sector. We are looking for an Implementation Consultant to lead on implementation projects and be the subject matter expert on the data model. This is a high profile role within the retail sector engaging at a senior level with the industry's biggest brands.
Role and Responsibilities:
- Project management - To be self-sufficient in the end to end delivery of project from design through to go-live and support
- Be the owner of the data model and be the point of authority for data model implementation queries
- Act as the data subject matter expert to assist the support team in investigation, triage and escalation of support tickets
- Utilise JIRA and other product management tools as required to ensure future needs are managed in a structured and transparent manner
- Create and manage working models for the on boarding of clients using a self-service product methodology
- Monitor and track customer journey expectation and utilise statics to provide insight into stakeholders
Essential Skills and Requirements:
- 5+ years' experience working with associated Datamodelling tools and experience of owning the maintenance and development of a data model and product connectors
- 5+ years retail industry or FMCG experience in relevant product/data or integration support roles
- Experience of working in a technical product environment, both in a presales and post sales/support roles
- Experience of understanding and clearly summarising data and related process architectures
- Agile and Prince 2 project management qualifications
Contract Details:
- £750 Day Rate - Inside IR35
- 6 months
- London, City - 3 days from office, 2 days from home