remote

IT SERVICE MANAGER

Wiltshire
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Keywords

Knowledge Management Adaptabilidad Communication Information Technology Infrastructure Libraries (ITIL) Stress Management Remote Infrastructure Management Stakeholder Management Self Motivation Servicenow

Description

IT SERVICE MANAGER - SC Cleared - INSIDE IR35

IT Service Manager required for a 6 month assignment based in Wiltshire. You will be required on site 4 days per week with 1 day remote.

You will require active SC Clearance or be prepared to go through SC clearance.

The Service Knowledge Manager will systematically capture, share, develop and exploit the collective knowledge of our organisation, developing a knowledge Management central store. It is understood that this will be in ServiceNow.

  • A deep understanding of Service Knowledge Management in an evolving environment and a person who has previously acted as SME for a transition to a SIAM model
  • ITIL V3 expert level.
  • The ability to work alongside people to determine any capability deltas and construct a plan were necessary.
  • The ability to guide and carry out awareness sessions in order to knowledge transfer.
  • Experience of performing effectively to meet deadlines, maintaining focus in challenging situations and adapting to find solutions that meet the needs of stakeholders
  • The ability to determine goals and priorities effectively and is able to stipulate the time, activities and resources required to achieve the set goals
  • The ability to work independently
  • A proven track record of a team member and leader with experience of remote management.
  • Proven communication skills across multiple levels of the organisation, including senior management.
  • The ability to articulate messages across a variety of audiences

The role requires you to work through an Umbrella company.

Start date
December 2022
Duration
6 months
From
Access Computer Consulting Plc
Published at
24.11.2022
Project ID:
2503929
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