Service Designer

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Digitization Adaptabilidad Agile Methodology Cloud Computing Consulting Data Governance Design Research Ethnography Prototyping Telecommuting Stakeholder Management User Research Team-working


The Company

We are a specialist Data and Digital Transformation consultancy focused on supporting our clients in successfully delivering on their digital transformation programmes. Our aim is to ensure we deliver value from our client's data using innovative approaches that improve their data capabilities, analytics and data governance.

The Role

As a Service Designer, you will be astute in your ability to build best in class, user-centric services, utilising your experience to define the service solution and supporting the projects at all stages to create and launch it. You'll work closely with our Service Owners, utilising cloud-based, data-driven practices to provide services that will deliver against our mission.

Remote working 3 days/week, working from client office 2 days/week. Travel to the client offices on an ad hoc basis.

Key Responsibilities

Manage the quality of execution from the production team

Work with senior stakeholders to develop design concepts

Potentially have responsibility across complex products and services

Help set direction and embed good practice within teams

Make important decisions based on research and understand how this research impacts others

Conduct qualitative design research using ethnographic and participatory methods

Skills Required

  • Well conversant with Agile methodology
  • Lead workshops
  • Can create evidence and context-based design
  • can demonstrate responsiveness to changes in technology, adapting your approach accordingly
  • Understand user needs and how users interact with the service
  • Interpret user research
  • Explain ideas, pros/cons to reach agreements
  • Create of prototypes
  • Identify improvements to the service
  • Understand how the technology is used to deliver a service


Then please get in touch by applying with your most recent copy of your CV including a contact number and we will contact you directly to discuss further.

We welcome applications from all suitably qualified people regardless of gender, race, disability, age or sexual orientation. All applications are assessed purely on merit, against the capabilities and competencies required to fulfil the position.

Start date
Amber Labs Ltd
Published at
Project ID:
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