Description
CUSTOMER SERVICE EXECUTIVE ADVISORWe are currently recruiting for our client, a prestigious telecommunications company, for a Customer Service Executive Advisor, to join their project in Germany
Position Title: Customer Service Executive Advisor
Position Type: Contract
Start Date: ASAP
Duration: 3 months contract
Location: Germany
Contact: Misela Golubic |
Responsibilities:
- Establishing customer service operations for Telecom operators in Germany
- Providing guidance for delivering customer services
- Communication with German operators
- Identifying new business opportunities
Qualifications/Skills Required:
- Experience in setting up call centers (including to set up new sites end-to-end including agents, technology, etc.)
- Experience in taking over call centers (including people transfer)
- Experience in consolidating call centers
- Implementing call avoidance strategies
- Experience with German telecom operators
- Fluent German and English language skills
Please submit your CV to:
Quoting reference: MGMGCSEA5729
Or call Misela on:
If you know of anyone within your network who may also be interested in this position, we highly appreciate you forwarding this position to them.
Please note:
- That we do all we can to respond to your application but if we have not contacted you within 2 business days following your application, it is likely we are not able to consider your application for this position.
- We cannot consider your application for this position if you are currently working for our client. Your application can only be considered if you have written confirmation you are leaving your current position.