SAP CRM Service Consultant (m/f)

North Rhine-Westphalia  ‐ Onsite
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Description


We are looking for a
SAP CRM Service Consultant (m/f)

Reference: -en
Start: asap
Duration: 3 MM++
Place: in North Rhine-Westphalia
Branch: Herstellung von Hebezeugen und Fördermitteln

Your tasks:
  • Analysis and Design of Business Processes and modeling of business objects in close coordination with Business Process Manager for Service
  • Creation of functional and technical specifications for SAP ERP and SAP CRM for implementation of defined business processes
  • Creation of application roadmaps for specific functional area (Service) in coordination with Business Process Manager for Service and other stakeholders
  • Analysis of current innovations in specific functional areas with respect to applicability and feasibility
  • Requirements Management with prioritization, specification, verification and validation of requirements and discussion of results with requestors
  • Coordination of implementation activities with internal and external Service Providers incl. specification, planning, testing and quality management, training and key user support
  • Alignment with Change & Release Manager, QA & Test Manager as well as AMS managers for different activities


Your qualifications
  • High performing individual with strong background in Service business preferably from the Industry
  • Expert knowledge in SAP ERP (SD, MM, CS) and SAP CRM (Service) is a must
  • In depth knowledge of Requirements Engineering Methodology and ability to effectively communicate with the business
  • Familiarity with the principles of project management in the IT field and preferably experience as project or sub-project manager
  • Strong research, investigation and evaluation skills, with a structured approach to problem solving, Conceptual skills, and analytical thinking
  • Experience and sensitivity for international work environments
  • Willingness to travel internationally
  • Fluency in English and German



Skills:
- IT consultant
Start date
ASAP
Duration
3 MM++
(extension possible)
From
Hays AG
Published at
18.09.2015
Contact person:
Kerstin Werner
Project ID:
987402
Contract type
Freelance
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