IP Telephony Engineer/Spanish Speaker

Comunidad de Madrid  ‐ Onsite
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Description

We are hiring for IP Telephony Engineer at Madrid, Spain for one of our very reputed clients.
Job Title: IP Telephony Engineer
Location: Madrid,Spain
Job Type: Contract

Note: Spanish Speaking is mandatory
Skills/Technologies required for IP Telephony Engineer
Fixed corporate voice (corporate telephony).
Video-conferencing
Audiovisual systems
Services auto consumables
Structured cabling
Supervision and control of the DC infrastructure
Responsibilities for IP Telephony Engineer:
Front Office for the attention of requests and incidents that users submit through the Portal General Services application (or similar platform)
Attention to preventive maintenance of the aforesaid services systems; resolution of incidents detected through them.
Call immediate attention to those services of special attention, such as the establishment of video-conferencing sessions.
Provision of the service:
necessary actions for the implementation of a new service, including performances by installation of equipment, configuration, inventory of resources, users, etc. It includes internal requests for domestic consumption services processing, as well as the processing of contracts, requests to suppliers, etc. necessary to request new resources.

Operation of the service:

action to allow the use of the service by the users, through changes in the configuration of the features, support the use, training, etc.. Includes the activities of change of user profiles, inventory of resources, etc.

Maintenance:

actions to solve problems that affect the use of the service by users, as well as those performed as a preventative to anticipate malfunctions.

Management inventories:

Development of corrective actions where needed. Maintenance of the database of inventory of the resources used in the provision of services.

Drafting:

Development and documentation of procedures for operation and maintenance of services, in the event of changes in them.
The resources that the company intended for the provision of these services must have demonstrable experience in the management, operation and administration of the following systems:
IP Networks multi service IP telephony and IP videoconferencing. CCNA certification of technicians will be valued positively.
Systems fixed telephony (Ericsson, Alcatel and AVAYA systems)
Systems of monitoring and supervision of alarms (HP Open view, SNMP and remote control systems)
Structured cabling (topology, regulations and certifications)
About the Employer
The employer is a multi billion dollar global IT Services company which specializes in providing IT services, outsourced research and development, infrastructure outsourcing, business process outsourcing (BPO) and business consulting services to many global Fortune 500 clients across various verticals like financial services, retail, transportation, manufacturing, healthcare services, energy and utilities, technology, telecom and media.

About US

Avance Consulting Services is a global talent acquisition and executive search company. We work exclusively with some of the most reputed and admired clients across various sectors and geographies.

Start date
Immediate
From
Avance Consulting (Europe) Limited
Published at
23.10.2015
Project ID:
1006439
Contract type
Freelance
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