ITSM Reports Developer

CZ  ‐ Onsite
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Description

Job Title: Reports Developer
Job Location: Prague, CZ
Job Type: Contract

Client is seeking for an experienced Report Developer for its Infrastructure/Service Management reporting support area.
The ideal candidate should not only demonstrate experience in developing reports (for which very good SQL knowledge is a key criteria) but as well know-how in business analysis.

MAJOR ACCOUNTABILITIES
Collect user requirements on reporting and advice on good practices.
Capture risks and issues related to data sources and business rules as encountered during requirement collection and report specification.
Consolidate reporting requirements to meaningful reports/dashboards.
Create formal URS/FS documentation (report specification).
Create test specification.
Execute report UAT tests.
Produce training material and user guides.

KEY PERFORMANCE INDICATORS/MEASURES OF SUCCESS
Delivery of documentation according to project plan.

The Required skills are as follows:
Fluent in English and German - oral and written
ITIL V3 Foundation certificate mandatory, ITIL V3 Expert desired
Strong experience in strategic implementation of ITIL Processes and Tools
Strong experience in strategic/operational IT Service Management disciplines
Several years of major pharmaceutical corporation experience together with a good understanding of processes/methodologies/organization etc. desired.
Must have/key criteria: very good Knowledge of MS SQL.
Profound experience in producing technical documentation.
Profound experience with the BMC ITSM toolset.
Profound experience with ITSM Reporting.

Start date
ASAP
Duration
6 months
From
Damco Solutions
Published at
28.11.2015
Project ID:
1028029
Contract type
Freelance
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