Description
Our client is an award winning leader within their industry, specializing in energy management. They have been recognized by Computerworld's Top 100 Best Places to Work for several years and Fortune magazine's 2011 list of the World's Most Admired Companies . They offer wonderful benefits packages and healthy work environments for their employees, making them the perfect next step for your IT career. They are currently seeking an IT Business Analyst to join their team.
This position supports Operations and is part of a team of business analysts that support the Operations and Nuclear business units. The business analyst is responsible for building and maintaining strategic partnerships between IT and the business partner, analysing the expectations of the businesses to achieve lower costs, maximum value, competitive advantage, and improving customer satisfaction through the appropriate use of technology. The Business Analyst anticipates business needs, provides support for the Front End of the Deliver Solutions process, and responds to new business requests and helps move strategic technology initiatives from the planning stage through governance and into the project implementation phase. Key services provided by the Business Analyst in this process include clarifying and documenting needs and business processes, requirements gathering, solution identification, coordination with vendor management, documentation of business cases, coordination with project management and engaging the solution providers. The Business Analyst has a broad view of IT and the business and is able to engage solution providers which may include the application portfolio, infrastructure services, field operations and client services, vendors, IT Security, Project Management Office, Supply Chain, and more. The Business Analyst is responsible for the demand management process and is a primary interface between the business units and IT. Other responsibilities include bringing an understanding of "what is possible with IT," and ensuring effective communication between business units and IT. This position is located in Birmingham at the Inverness office.
JOB RESPONSIBILITIES & DUTIES
- Build and maintain strategic partnerships with Operations so as to apply knowledge of the business and appropriate technology for the purpose of streamlining business processes, reducing costs, and improving customer satisfaction
- Understand and articulate the mission, vision, goals, strategic and tactical initiatives of the business units; develop strategic technology plans with the business units on a company- or system-wide basis
- Understand and articulate the mission, vision, goals, strategic and tactical initiatives of IT
- The strategic direction of the specific business unit should be clearly understood and IT implications should be identified and anticipated
- Anticipate and communicate the business unit's technology needs to IT to ensure that technology priorities are established, prioritized, and driven by the business needs so as to maximize value of technology investments
- Communicate IT initiatives, technology updates, and issues to the business unit and represent the business unit's concerns/issues on these points
- Provide active support in the development, communication and implementation of IT strategic plans and initiatives
- Manage an account team of IT teammates and business unit management to ensure appropriate handling of business partner strategic and tactical needs
- Educate the business about IT products and services and perform education around technology opportunities
- Develop business cases which clearly articulate business requirements, options for potential solutions, financial benefit, appropriate use of technology, and value added for supported business unit
- Provide leadership and consulting for budgeting and billing of IT products and services to ensure a full understanding of technology costs within the business units
- Share best practices within business units, across business units, internal, and external companies
- Ensure that business unit understands the importance of common IT standards and the implications (including cost implications) of non-compliance
- Prioritize and manage competing business demands
- Manage business expectations for IT and communicate these to IT (eg, service levels, business continuity)
- Through insight into business needs, anticipate and provide suggestions for innovative solutions and uses for emerging technologies to improve productivity and achieve business goals
EDUCATION
- BS or BA degree in Computer Science, Information Technology, Engineering or related field is required
SKILLS AND COMPETENCIES
- Strong account management skills including managing multiple tasks/priorities, communication, teamwork, consulting, financial analysis, negotiating and influencing
- Proven analytical abilities and problem-solving skills
- Demonstrated ability to think strategically; exhibit breadth in vision and innovative thinking
- Ability to build, to maintain, and to influence relationships at all levels and within all organizations
- Demonstrate leadership skills
- Strong customer focus
- Presenting ideas in a concise and focused manner at various levels
- Facilitation skills, listening, verbal and written communication skills
- Strong organizational skills
For immediate consideration please forward your resume to (see below)
Synergis serves a myriad of clients across nearly all industries, from start-ups to Fortune 100 companies. The outcomes of these relationships are demonstrated in a growing list of more than 300 clients and industry recognitions by Inc. magazine and the Atlanta Business Chronicle. From its foundation in 1997, Synergis has been successfully recruiting and placing IT professionals in all areas of Information Technology.
Recently named the Best Place to Work in Atlanta by the Atlanta Business Chronicle, we have been successfully recruiting and placing IT professionals for over 10 years. For more information about Synergis, please visit the company website.
Synergis is an Equal Opportunity/Affirmative Action employer.