Description
Senior Network engineer (2nd Line Services and Network Assurance-Voice team)Tasks description:
• You'll report to the 2nd Line Services and Network Assurance Team leader
• You'll assure second line support for all Voice products and for all voice platforms (Sonus and Dialogic NGN platforms ,SBC, VoLTE etc )
• You'll perform incident management as well as planned works .
• You'll follow-up Network Availability/Quality and perform active and reactive maintenance actions.
• You'll work with our 1st line / customer care team in order to find solutions for problems reported by our customers
• You will interact with our vendors and service providers: Initiating actions with the service providers and vendors where this is required to restore performance, reporting and tracking performance and issues.
• You'll take part in a guard duty service
• You'll work closely with our engineering team to deploy new services and network optimizations
• You will participate in projects in the service assurance domain, involving network adaptations, tooling improvements or state of the art alarming and monitoring.
Your profile :
• You have a Bachelor or Masters degree in Electronics, IT or ICT
• You have minimum 6 years of experience in telecom ,mainly in voice switching area (Mobile telecom operators or International Carriers )
• You have strong knowledge of Telecom technologies and ITU/ETSI telecom standards/protocols (SS7/ISUP, VoIP / SIP,RTP,MGCP protocols etc. )
• You have very good practical experience with troubleshooting the NGN platforms( Sonus or Dialogic switch /ACME SBC operational experience is advantage )
• You have good operational knowledge of Unix and SQL commands
• You have good knowledge about Transmission world and the equipment used there
• You are fluent in English
• You are action oriented and have strong analytical mind
• You are customer focused with a good mind for high quality.
• You are team player
• You are stress resistant ,highly flexible and accessible
Are you the Network engineer we are looking for? Please press the apply button to apply
•