Senior Engineer

SE  ‐ Onsite
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Description

Roc Search are currently recruiting for a Senior Engineer, Onsite Support Services (OSS) based in Sweden.

Purpose of the role

(Senior) Expert in an IT OSS team. OSS provides local and agreed remote site support for all local IT services. Support includes handling of user incidents and requests, management of different infrastructure and application components together with the service owner, service centers and the operation teams.

Key responsibilities

* Conduct support operations on day-to-day basis
* In cooperation with Infrastructure operations and engineering teams, perform actions to maintain Service Level Objectives as well as security and compliancy tasks
* In cooperation with Service Owners, conduct service management operations for local and Legacy services
* Strive for continuous improvement to improve service and support operations
* Where agreed, participate to IT Compliance development for own area (Senior Engineer)
* Where agreed, participate to Infra development within own area of expertize (Senior Engineer)
* Manage business integration with active communication, promotion and deployment of standard IT services, coordination of local key users and handling of possible local escalation cases on own responsibility area. (Senior Engineer)
* Swedish Speaker required.

If this fantastic role is of interest, please apply for immediate consideration to Shalini Mehan at Roc Search or email (see below)

As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.

Location: Sweden
Job type: Contract
Duration: 6 months
Rate: 15 euros per hour

Start date
ASAP
Duration
6 months
From
Roc Search Limited
Published at
06.01.2016
Project ID:
1045856
Contract type
Freelance
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