Coatings Field Analyst

Description

• The Outsourced Service Provider supports coatings products at a specific account site or region by providing services in the areas of measuring, monitoring, charting, reporting and analysing key product and process characteristics (coatings field analysis).

• The Outsourced Service Provider team supports the efforts of sales/technical teams to assure value to the customer for new product introductions, product technical support and problem investigation, analysis, and resolution by providing coatings field analysis.
• They will help assure that product performance meets or exceeds customer expectations and supports business objectives to be our customers supplier of choice through coatings field analysis.

• The Outsourced Service Provider team demonstrates technical and professional expertise to enhance the company's reputation with the customer
• Integrates within the business and technical community to bring additional value to ECO coatings customers through coatings field analysis
• Monitors key performance indicators within product service environments to support problem resolution and product improvement initiatives that are critical to customer performance expectations.

• A Bachelors Degree in Technical fields such as Chemistry or Engineering with approximately 2 years of relevant experience or a High School Diploma with equivalent technical training and/or five years relevant experience.
• Team members must be experienced in a manufacturing environment.
• Team members must have good interpersonal skills, mechanical aptitude, familiarity with quality systems concepts and knowledge of basic IT tools (eg MS Office).
• Team members must be available to work rotating shifts, weekends (when necessary), able to travel on a limited basis and must be physically capable of working on feet for extensive periods of time.

• Manufacturing Environment Experience
• Computer Skills
• Lotus Notes
• MS Word
• PowerPoint
• Excel
• Basic Problem Solving/Root Cause Analysis ability
• Good verbal and written communication skills
• Good interpersonal skills

• Paint Application Knowledge/Experience
• Defect Recognition, Analysis and Identification
• Understanding of quality systems and concepts
• SAP Knowledge/Experience (a plus)