Description
Network & Infrastructure Engineer - Belgium
Languages: DUTCH with ENGLISH, or FRENCH with ENGLISH
Skills and experience:
- Master degree in Computer Sciences or Engineering
- 5-10 years of experience in a similar environment
- Knowledge of ITIL is a plus
- Very strong technology delivery competencies:
- Windows Server
- VMware virtualisation
- Hosting, DR & Datacentre technologies
- Storage Area Networking & NAS
- Microsoft server applications
- LAN Ethernet
- MS Office products including Outlook and office 365; Windows 7, 8 and 10
- Fibre channel storage networking
- Proficient in VBA and SQL codes
- Knowledge of OTRS (ticketing system) is a plus (Unix environment)
- Knowledge of telephony systems (Avaya) systems is a plus
- Strong analytical and problem solving skills
- Excellent communication and interpersonal skills
- Ability to manage time, work under pressure and deliver high quality on tight deadlines
- Goal-oriented and accountable
- Ability to work as part of a team
Description of work:
- To be responsible for the IT Operational Integrity: to manage maintenance of computing facilities including hardware and software installations and ensure they remain upgraded and patched accordingly and with minimum risk to on going activity
- To take overall responsibility for 3rd line application support and incident management, following up KPI/reporting and increasing customer satisfaction
- To manage the capacity and capability of all IT Infrastructure to ensure that the current and future demands are met
- To work with Software Delivery/Business Services and the business in agreeing to standard Service Level Agreements for operational IT services
- To actively contribute to Information Security: all activities are in line with prescribed Information Security best-practice and agreed processes
- To act as member of the Change Advisory Board in ensuring all changes to operational IT infrastructure are done so in-line with agreed Service Levels and with minimum risk to ongoing activities
Please send your CV to James and call to discuss further.
We are an equal opportunities employment agency and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.