Description
W2 LOCAL ONLY!
Job Summary Description
Responsible for a full range of activities which ensure the operational effectiveness of the business. The candidate will be responsible for system administration of the enterprise-wide implementation of Splunk.
Primary Responsibilities/Tasks:
- Provides system support; installs, configures upgrades, troubleshoots, monitors, and maintains software and hardware for Splunk
- Software deployment in Production and Staging environments
- License management inside the application
- General health of the application, infrastructure, etc.
- Backup, restore, and other traditional system admin' functions
- Service & Support Guide documentation creation and upkeep/maintenance
- Ticket support for end-user reported issues
- Manages/coordinates resolutions of production support issues through completion.
- Researches and partners with vendor to address software bugs.
- Assists in testing changes and upgrades; ensuring systems will operate wholly in current and future environments.
- Assists in the development of end-to-end documentation for products supported.
- Provides feedback on trend analysis for continual improvement and provide solution options for gaps within support teams.
- Collaborates and communicates effectively with business and border partners.
- Ensures systems and applications have active event monitoring with documented response actions.
- Increases system and application supportability via automation tools.
- Implements high availability and disaster recovery for critical systems.
- Promotes code into production environment and validate as needed.
TYPICAL TRAINING/EXPERIENCE
- Demonstrated experience with Splunk application.
- Typically requires BS/BA in related discipline
- 3-5 years of experience in related field.
- Minimum of 3 years UNIX system administration experience.
- Shell Scripting experience preferred