Description
Claims Analyst - Commission and Payments
3 Month Initial Contract Opportunity
Paddington, City of London
£285.00 - £300.00 per day
Reporting to the Senior Claims Manager, the role is responsible for calculating and reporting channel partner commission payments and resolving channel partner payment queries
Role Purpose: To review and resolve indirect channel partner commission queries. Investigating where commissions have been paid incorrectly to resolve ongoing commission inquiries.
Day to Day Activities:
- Commercial understanding - Understand the commercial terms of the indirect channel partner contracts and the delivery of those terms
- Data analysis: Analyse a number of data sources to build a clear picture of the commission payments being queried and what is outstanding.
- Own working and documentation of individual claims for indirect channel partners. Ensuring claims are resolved accurately and within SLA's.
- Support the monthly payment reconciliation process
- Drive a true business partnering culture through developing and maintaining strong relationships with key stakeholders within the business and with the external outsourcing support team ensuring continual improvement.
- Compliance - maintain compliance with all relevant regulations by ensuring the documented controls are in place, evidential material is retained & that remedial action is taken or new controls are put in place whenever required
Role Challenges:
- To be comfortable with obtaining, interrogating and analysing large datasets
- To understand commission processes, issues and commercials
- To be able to understand complex processes involving multiple IT systems & interfaces with cross-functional responsibilities
Essential Skills:
- Strong Data skills
- Strong reporting and analytical skills.
- Excellent verbal and written communication skills
- Proficient user of Microsoft Office
- Experience of Business Partnering
- Experience of high transactional environment
If you feel you have the required skills and experience please apply with a most recent version of your CV. Should your application be successful in the first round of screening either myself or my colleagues will be in contact to discuss in further detail.