Description
We are looking for a
IT Business Analyst CRM (m/f)
Reference: -en
Start: asap
Duration: 12 MM++
Place: in Ticino
Branch: Erbringung von Dienstleistungen der Informationstechnologie
Your tasks:
- Cover technical (IT) and functional responsibilities around client on-boarding and Customer Relationship Management (CRM)
- Analyse clients' documents and proceed the client on-boarding (KYC, Mifid analysis)
- Parametrize functionalities to execute and implement business solutions (hands-on on software, predominantly Avaloq)
- Actively manage client relationship by communicating regularly and providing business process and re-engineering support to the client
- Participate in the test phase of the new IT functionalities
- Constant exchange with users and ensure their requirements are met
- Provide technical support and user assistance
- Enter PL-SQL queries
Your qualifications
- University Degree in Computer Sciences/Engineering/Mathematics
- Previous experience in client on-boarding or as a Business Analyst for a financial institution
- Knowledge and experience in PL/SQL programming
- Working experience and knowledge of Avaloq is considered a major advantage
- Knowledge about CRM
- Experience in IT requirements analysis and management and IT system integration
- Teamwork ability and strong communication skills
- Fluent in English and a Swiss language (Italian would be a strong asset)
Skills:
- Business analyst
Keywords: Business Analyst