IT Business Analyst CRM (m/f)

Ticino  ‐ Onsite
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Description


We are looking for a
IT Business Analyst CRM (m/f)

Reference: -en
Start: asap
Duration: 12 MM++
Place: in Ticino
Branch: Erbringung von Dienstleistungen der Informationstechnologie

Your tasks:
  • Cover technical (IT) and functional responsibilities around client on-boarding and Customer Relationship Management (CRM)
  • Analyse clients' documents and proceed the client on-boarding (KYC, Mifid analysis)
  • Parametrize functionalities to execute and implement business solutions (hands-on on software, predominantly Avaloq)
  • Actively manage client relationship by communicating regularly and providing business process and re-engineering support to the client
  • Participate in the test phase of the new IT functionalities
  • Constant exchange with users and ensure their requirements are met
  • Provide technical support and user assistance
  • Enter PL-SQL queries


Your qualifications
  • University Degree in Computer Sciences/Engineering/Mathematics
  • Previous experience in client on-boarding or as a Business Analyst for a financial institution
  • Knowledge and experience in PL/SQL programming
  • Working experience and knowledge of Avaloq is considered a major advantage
  • Knowledge about CRM
  • Experience in IT requirements analysis and management and IT system integration
  • Teamwork ability and strong communication skills
  • Fluent in English and a Swiss language (Italian would be a strong asset)



Skills:
- Business analyst


Keywords: Business Analyst
Start date
ASAP
Duration
12 MM++
(extension possible)
From
Hays AG
Published at
25.01.2016
Contact person:
Kerstin Werner
Project ID:
1058114
Contract type
Freelance
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