Description
My Manchester/Dublin based client currently is looking for a Clarity Operations and Development Manager to lead the Portfolio and Performance Management team.
This manger will be brought in to help with the planning and execution of an upgrade of our Cloud based Clarity application, and the on-going evolution and implementation of our Digital reporting strategy
Requirements:
System Management
- Ensure that the daily, weekly, monthly and yearly cycles are completed in timely and effective manner
- Ensure that the monthly interfaces with SAP are completed within the agreed schedules
- Ensure that the integrity of the system and the underlying data is maintained at all times
Service Management
- Ensure that appropriate service standards are agreed with Users and documented
- Ensure agreed appropriate MI is produced to relevant user groups re Clarity usage
- Investigate situations where service improvements are required and identify and progress remedial action required
Change Requests:
- Maintain Change Requests Order Book, and manage engagement with all parties regarding the same
- Generate and communicate management information on agreed metrics regarding all change requests to key User groups
- Co-ordinate the execution of the order book, ensuring that Development team have appropriately prioritised change requests in accordance with customer expectations - to be agreed
- Ensure all System and User testing is appropriately documented and signed off
Experience:
- Technical background - systems analyst experience, ideally in a portfolio management tool or equivalent. Experience in upgrades and systems interfaces. Digital/mobile technologies experience.
- Strong relationship management background
- Experience in Project Management
Skills:
- Strong analytical skills
- Business/Systems Analysis
- PMP/Other project management qualification an advantage but not essential
APPLICANTS MUST BE ELIGIBLE TO WORK FREELY IN REPUBLIC OF IRELAND.
Overview:
This is an excellent role with a market leading client offering a strong daily rate the right candidate. The client is eager to interview ASAP so please contact me or email me for immediate consideration.