Description
Benjamin Rose Institute on Aging is a nationally recognized leader in applied research, advocacy and direct service that assists older adults and their families to live successfully in the community.
We are currently seeking a Sr. Technical Writer for a contract opportunity reporting to the COO.
Responsibilities:
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Perform the writing tasks on complex documentation project(s). Documentation includes functional specifications, help systems, software user manuals, FAQ's, tutorials, process documents, fact sheets, operational procedures and technical support documentation,
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Interface with software developers and product management to understand and produce required documentation materials.
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Gain a full understanding of the business processes and their work flows in order to provide written documentation of them and to assure that needed connections are not missed in the process,
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Use hands-on product research, functional requirements, technical specifications, interviews with subject matter staff and review of any existing programming as the basis for creating informational materials and
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Maintain a working knowledge of documentation standards and application of those standards in generating documentation materials.
Requirements:
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Bachelor's degree in applicable field with 5 - 7 years of related experience required.
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Experience writing technical documents, documents for developers and customer documentation.
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Familiarity with a variety of concepts, practices and procedure in the field of software development.
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Ability to develop an understanding of the technical aspects of software programs and their applications
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Strong oral and written communication skills. Ability to take business requirements and create supporting documentation and specifications. Experience developing flow charts and graphics using appropriate software and application tools. Candidates must be able to provide and discuss work samples.
Must be able to work on site.
Background check conducted.
EOE.
For consideration send resume and contract salary requirements to:
Human Resources Administrator
Benjamin Rose Institute on Aging
Cleveland, OH 44120