Implementation Advisor

London  ‐ Onsite
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Description

Implementation Adviser required to support the business growth in client on boarding and implementation.

Needed to support the increasing volume of UK branch client onboardings, some of which entail complex corporate structures and ownership drilldowns. Supporting due diligence (DD) and KYC (Know Your Customer) practices and standards at client onboarding & implementation.

You will work directly with the front facing Relationship Management and Client Service teams, as well as Back Office Operations teams, to ensure that all new & updated client relationships undergo the appropriate levels of client identification and verification, due diligence, sanction screening and documentary approvals, as mandated by the Banks' KYC, DD & AML (Anti Money Laundering) procedures, to ensure validation and completeness of onboarding packs prior to submission for account opening.

You must follow the relevant processes and adhere to all regulatory compliance obligations to ensure that the above is achieved efficiently and consistently, and that effective communication is managed across the business throughout the end to end process.

The Onboarding and Implementation team plays a central role in the efficient and expert onboarding of clients on to the Bank's UK branch, with a focus on ensuring delivery of a positive client experience throughout the process.

The role works directly with the Senior Onboarding & Implementation Advisor to review and assess new client relationships and in support of ongoing maintenance of due diligence requirements for client relationships.

The candidate must be detail oriented and have the ability to prioritise assignments and workload. They must be able to manage and coordinate complex workflow across multiple teams, communicate effectively across the business and complete assignments accurately and within designated, often pressurized, time frames. They must demonstrate the ability to regularly reassess competing priorities and work in an organized and structured way. Strong follow through, excellent time management, a right first time mentality, and the ability to multi-task are critical attributes for this position.

The applicant should demonstrate a solid understanding of commercial banking, including standard account and payment types, basic cash management services, and be able to discuss these at a high level with prospective clients as they assist them in the completion of their account opening forms and guide them through the onboarding process. They should have a strong understanding of banking systems including CRM, Core Banking, research and workflow tools, and a good knowledge of relevant banking regulations and compliance guidelines impacting client onboarding. The applicant should also have experience of the full account opening life cycle, including form filling, direct client liaison, gathering information and documentary evidence to satisfy KYC, due diligence and other regulatory requirements, data entry and full application submission, through to the issuance of account details once opened.

Duties include:

  • Working directly with internal relationship teams to assist in and facilitate client onboarding for their portfolios
  • Liaising directly with clients to communicate requirements for completion of onboarding documentation and the information needed to satisfy KYC and due diligence standards
  • Communication with clients primarily telephone- and email-based, but also including in person meetings
  • Pre-population and issuance of appropriate documentation and forms, including evidencing adherence to all regulatory obligations such as the provision of data (including Ts & Cs and applicable Tariff)
  • Gathering appropriate information directly from the client, as well as third party sources such as Companies House and D&B, to prepare a complete onboarding pack (including all BSA &/or Compliance requirements) to onboard prospective clients
  • Proactively following up with clients throughout the onboarding process to ensure this is as smooth as possible
  • Capturing and effectively recording appropriate data in Bank systems in a timely manner throughout the process
  • Ensure appropriate business teams are kept appraised of progress throughout process until onboarding is complete
  • Leverage a variety of independent research sources, such as Companies House, D&B, Delecorp and web searches to perform the required KYC screening, and to corroborate and validate information provided by and obtained on the client, as required by the KYC procedures
  • Proactively collaborate with the Client Service, Relationship, Operations, Financial Crime and Risk & Compliance teams, both locally and globally
  • Responsible for ensuring that all required AML/KYC regulatory compliance requirements are met and evidence recorded and filed as required by the relevant processes, procedures and standards
  • Responsible for adherence to all regulatory and compliance process and procedures to mitigate reputational and financial risk for the business
  • Support the Senior Onboarding Advisor in ongoing client reviews and work with Financial Crime, Compliance & Operational Risk teams on audit reviews and ongoing monitoring
  • Support the daily review of Tenon Tracker alerts to ensure timely action and ongoing The candidate must be hard-working, self-motivated and able to work independently in a team-oriented environment. The ideal candidate will possess a strong sense of urgency, be able to think beyond the initial set of facts or issues, and have a strong orientation for probing for less than apparent solutions. He or she should bring a strong sense of ethics, sound business judgment and the desire to be a business-oriented problem solver.

Start date
ASAP
Duration
6 months
From
Consort Group
Published at
10.03.2016
Project ID:
1088309
Contract type
Freelance
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