Description
Responsible for the day-to-day operation and maintenance respectively of the CO & CO-PC activities.
Continuously improve the modules. Act as 2nd Level support to Top Users and act as liaison with Process Owners to assess business needs.
Key Responsibilities
Responsible for effective and efficient functionality of the CO landscape:
Support high-level analysis of customer business processes and requirements and architect custom end-to-end solutions that meet business requirements, managing functional and technical support and prioritization across IT projects and on-going user support Work closely with all other Global IT Applications functions, development teams, external partners and business units to ensure successful project completion. Responsible to create documentation for implementation and updates in the SAP and SAP eco-system as described in the Change Management process; while completing the configuration and initial testing of the Change Requests approved. Support Business Testing and Training team in creating test scenarios and user manuals for new and updated processes. Support Access Control team in creating roles for different user functionalities. Support Business Intelligence Team in defining reporting needs. Responsible to analyze the Events, Incidents, Problems, Request, Access and Changes escalated as 2nd or 3rd level support from the Global Help Desk.
Experience in the chemical industries a major advantage
Skills and attributes
Excellent understanding of IT Application architectures Strong customer-service orientation.
English speaking role in Amsterdam with travels from time to time (Germany, Israel, Asia..)
Very long term opportunity
The client would wait few weeks for the right candidate