Description
Chiller Service Technician - Cork, Ireland
Working for our world leading Engineering client ;
Job Scope & Purpose
*Focus on maintenance and repair within set timeframe and according to defined process, service agreements and customer needs
*Executes day-to-day technical installation and/or deals with service issues
*Completes planned site/customer visits and resolves customer request/calls as dispatched
*Develops positive customer relationships, ensures pro-active feedback on and documentation of the customer's equipment and systems status and of work completed
Key Accountabilities
*Under general supervision, diagnoses and repairs systems malfunctions requiring specific technical knowledge and relevant qualifications as well as an understanding on time and material requirements. Seeks clarification and technical support where needed and escalates issues as appropriate.
*Under general supervision, installs, starts up and commissions systems in line with defined regulations, standards and processes.
*Understands and analyzes relevant technical documents such as electrical schemes, fluid schemes, piping diagrams, psychometric diagrams, etc.
*Communicates with customer upon arrival and before leaving the work site. Meets regularly with customer to become familiar with operating problems and reach full understanding of customer needs.
*Keeps customer informed on the nature of service provided, outstanding issues, recommends system enhancement/upgrade/replacement and promotes the sale of change orders and/or additional labour & material work (L&M).
*Advises and trains customer in system operations.
*Documents work completed in a clear and concise way and promptly submits service reports.
*Maintains and improves technical proficiency in Johnson Control's product lines.
*Ensures compliance with the Johnson Controls safety culture and adheres to all applicable safety standards, requirements and equipment.
*Ensures compliance with environmental and industry regulations, where required.
*In addition to the above mentioned tasks, other activities and responsibilities may be individually defined.
Position Requirements
*Relevant qualifications in the specific trade - C&G 2079, F-Gas essential
*Previous experience of servicing and maintaining Chillers
*Good product knowledge and overall system understanding
*Some knowledge of PLCs, Instrumentation and Controls advantageous.
We offer a competitive salary and comprehensive benefits together with genuine opportunities for you to develop your skills and build on your career.
Our employees enjoy working in an environment that offers great advancement opportunities, including award winning training programmes, great benefits such as pension, healthcare, health insurance and much more.