IT Business Analyst

Description

IT Business Analyst

My client requires an experienced IT Business Analyst to join their project.

Experience required as follows:

• Ability to perform all duties of the Systems Analyst.

• Formulate and define scope of system and objectives.

• Confer with organizational units involved to determine requirements.

• Oversee large, complex, more important projects or more than one project, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results.

• Devise sample input data to test accuracy of program.

• Observe or runs test of program using sample or actual data.

• Conduct inquiries pertaining to the development of new information systems to meet current and projected business needs.

• Write functional specifications of user needs for application development, enhancements, and testing.

• Analyze user requirements, procedures, and problems to improve existing systems.

• Prepare functional, systems and program specifications.

• Prepare project plans and implementation schedules.

• Confer with organizational units involved to determine requirements.

• Maintain and develop documentation for responsible area.

• Maintain a thorough knowledge and in-depth field experience regarding emerging or job technologies required to fulfil the job, this could include formal or self paced professional development.

• Prepare project plans and schedules.

• Provide status updates of assigned projects.

• Recommend/conduct training.

• Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems.

• Serve as escalation point for troubleshooting issues.

• Maintain a good working relationship with customers and vendors.

• Ensure 100% adherence to all IT and department policy, processes and procedures.

• Participate in the exchange of ideas and information within the department.

• Ask questions; encourage input from team members.

• Provide regular updates to appropriate managers.

• Identify creative ways to reduce cost by streamlining processes and systems (ie modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).

• Drive continuous improvement through trend reporting analysis and metrics management.

• Assure that procedures and work instructions are efficient and not redundant.

• Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are best in field .

• Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.

• Confer with reporting manager on complex or unusual situations.

• Establish new measurement systems if/where possible.

• Exchange knowledge and information with other facilities to ensure best practices are shared throughout the organization.

• Interpret a variety of instructions furnished in written, oral, diagram or schedule form.

• Maintain discretion and confidentiality in all areas pertaining to the IT systems.

• Understand and embrace the business and IT strategic direction.

• Comply and follow all procedures within the company security policy.