Description
We are currently recruiting for our client, a prestigious telecommunications company to support their project in Uganda.
Position Title: Operation Director
Position Type: Contract
Start Date: May 2016
Duration: 12 months
Location: Kampala, Uganda
Contact: Irena Grguric
Responsibilities:
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Oversee and coordinate customer's IT Hub Shared Services environment and ensure consistent IT system availability to support the business and network operations (billing platforms, enterprise applications, network infrastructure, etc).
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Set up the overall direction and manage the operations of the Information Technology function in line with customer's business goals and objectives.
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Oversee and champion the articulation and development of the overall IT strategy and ensure alignment with customer's corporate strategy, business goals and objectives.
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Champion the process of selling the business case for implementing new IT business solutions to relevant stakeholders within/outside the customer and obtain necessary approvals for implementing identified IT solutions.
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Demonstrate ownership and communicate the division's strategic direction and objective to all staff.
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Advise the business on technology upgrades and acquisitions.
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Collaborate with business functions in identifying and acquiring technology solutions in line with overall corporate and business strategy.
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Oversee and coordinate efforts aimed at developing IT business solutions and ensure optimal leverage of technology to effectively carry out customer's business operations and processes.
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Maintain appropriate business relationships with relevant IT vendors and suppliers and ensure compliance with agreed service levels.
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Establish and enforce IT policies and procedures that promote and ensure the confidentiality, integrity, availability and security of corporate data and information.
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Continually review and assess the effectiveness and efficiency of the division's policies, procedures and processes and identify improvement opportunities.
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Keep abreast of local and global best practices and make recommendations to the Chief Executive Officer on how this impacts the division's role.
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Ensure synergy and collaboration in interdepartmental activities and communication in order to facilitate effective and smooth running of the division.
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Coordinate the execution of the division's work programmes and plans.
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Communicate the activities and achievements of the division to all relevant stakeholders.
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Oversee and coordinate the day to day activities of the division and ensure alignment with the overall goals and objectives of the customer.
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Oversee the design and implementation of a disaster recovery plan and system that ensures timely and continuous system availability at all times.
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Ensure the availability of effective enterprise-wide end-user support and monitor performance, and compliance with agreed cross-functional service levels.
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Oversee and ensure the availability of a stable systems and applications operating environment.
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Ensure constant availability of the necessary IT infrastructure to provide accurate and up-to-date business management information.
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Ensure adequate management of the IT assets of the customer and ensure adequate availability of IT devices to relevant end-users.
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Provide leadership and guidance to direct reports.
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Coordinate the preparation and compilation of agreed periodic activities and performance reports for the attention of the Chief Executive Officer.
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Review and authorise key expenditures/transactions of the division in line with approved authority limit.
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Perform other duties as assigned by the Chief Executive Officer.
Qualifications/Skills Required:
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12 to 15 years of working experience, with at least 4 years at a senior management level.
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First degree in a relevant discipline.
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Postgraduate/relevant professional qualification will be an added advantage.
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Good communication skills.
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Fluent English.
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Experience working in Uganda and neighbouring countries highly preferred.
Please submit your CV.
Quoting reference: UGN_JSIG_DBTL7009
Or call Irena.