Description
SalesForce Developer/Administrator with SFDC Dev Cert, OR a SFDC Admin Cert.
The candidate will support development requirements for various process improvement projects with E2E touch points across the business. They will work to gain an intimate knowledge and understanding of the current system, vet and propose design concepts to support process improvement requirements, develop and document complex workflows, custom fields, process flows, KPI report configurations, and provide interim administrative support through project completion.
Responsibilities Include:
- Modify and scale existing configuration to support end users and new business requirements
- Meet with key stakeholders to determine business, functional, and technical requirements
- Participate in application design, configuration, testing, and deployment within the Salesforce.com platform.
- Willing to be hands-on in producing tangible deliverables (requirements specifications, design deliverables, architecture documentation)
- Utilize best practices to perform operational support, enhancements, bug fixes as needed to the Salesforce.com platform
- Provide technical assistance and end user troubleshooting for project related issues
- Apply data design techniques to build reports, dashboards, models, and other Business Intelligence tools
- Configuration - Standard/Custom Objects, Custom Fields, Page Layouts (Native & Custom), Apex, Visual Force, SOQL, Unit Testing
- Data Management - Cleansing data, handling exceptions, and proactively identifying data gaps and issues.
- Training - New & Refresher training for all users within the businesses, including management.
Qualifications:
- Bachelors or Associates degree in a technical field of study or Information Systems/Computer Science/Information Technology
- 3+ Years Certified Salesforce.com Developer/Administrator (Certification will be validated)
- Strong problem solving skills and can work cross-functionally in a fast paced, rapidly changing work environment
- Demonstrated Knowledge of: Object and relationship modelling, creating custom fields of all types, creating syntax for Workflow and Validation, security modelling, user management, reports, dashboards, and Process Builder
- Direct experience working on CRM projects for middle market and enterprise size companies
- Experience with web services
- Working knowledge and experience with complex business systems integration as well as object-oriented design patterns and development
- Excellent organizational, verbal and written communication skills
- Expert-level experience with MS Office Suite (Word, Excel, PowerPoint), MS Visio and MS Project is preferred
- Candidates must be eligible to work in the United States without limitation
Local Candidates preferred. Must be able to work onsite in the Raleigh area and be willing to travel as necessary. Also must be able to work W2 hourly only. Must have excellent communication skills and attention to detail.
Able to pass 7 year criminal background check.