Description
Reference No: 915743NCIndustry: Pharmaceutical
Location: Madrid, Spain
Start date: ASAP
End Date: Till 30.12.2016 with a possibility of extension
Job Type: Contract
Workload: 100%
Introduction:
Since its founding in 1997 ITech Consult AG has expanded its network of freelance IT continuously. Today we have access to over 30,000 reported IT specialists (developers, system specialists, project managers, supporters, etc.) So we are able to present computer science professionals with the required profiles in a short term.
Role Purpose:
The Web Application Management Lead is responsible to lead a team of Web Application Coordinators and ensures that performance and conduct of the team will contribute to the project.
Tasks & Responsibilities:
- Work closely together with other members inside the application readiness workstream
- Ensure the web app testing is executed according planned timelines
- Ensure that all Office apps and manual installed apps can be tested on the target platform
- Management reporting and escalation
- Preparation and follow-up of escalations
- Attendance and representation of the Madrid Web Application Team
- Deputy of Global Web Application Management Lead
- SPOC for all Web Application Coordinator team in Madrid
- Contribute to the communication regarding testing and remediation
- Ensures proper management of the Project Stream mailbox (review, assign, label e-mails as required)
Qualifications:
- Minimum of 3 years' experience in people management
- Former experience in migration/deployment projects (e.g. rollout projects)
- Solid technical understanding of OS, MS Office apps and manual installation processes
- Working independently and proactive, used to work without direct supervision
- Structured way of working with a strong focus on teamwork.
- Experience in virtual, international team settings
- Good communicator, able to connect to different stakeholders on different levels. Able to create a fast working relationship with the global team and other stakeholders like Change Director, Application Owners and the Engineering team.
- ITIL Foundation certification or relevant experience in Service Management.
- Business-fluid in English, both verbally and in writing.
- Working language is English. High proficiency in working virtually is a must.
- Traveling might be required to Basel/Kaiseraugst.
Nice to Have:
- Background in application testing, ideally test management esp. for migration readiness.
- Microsoft Office knowledge, strong Windows 7 or 10 skills
- Previous pharma experience
- Spanish and/or German
Home Office work option:
Home Office work an option up to 20%, prior approval required.