Description
Office & Manual Installed App Manager for global Windows 10 migration project - (915735NC)Reference No: 915735NC
Industry: Pharmaceutical
Location: Madrid, Spain
Start date: ASAP
End Date: Till 31.03.2017 with a possibility of extension
Job Type: Contract
Workload: 100%
Introduction:Since its founding in 1997 ITech Consult AG has expanded its network of freelance IT continuously. Today we have access to over 30,000 reported IT specialists (developers, system specialists, project managers, supporters, etc.) So we are able to present computer science professionals with the required profiles in a short term.
Backgroundclient has launched the project for the global Windows 10 migration and is seeking support for the project initiation and define phase. Extension of the role past these phases desired if candidate is a good fit.
The following items will be upgraded:
* Windows 7 to Windows 10
* Internet Explorer 10 to Internet Explorer 11
* Microsoft Office 2010 to Microsoft Office 2016
This translates to an impact on client and Genentech globally (all sites and business functions). Furthermore the project is expected to have many dependencies to other Business and IT Functions that need to be identified and managed accordingly.
Within the project, the Application Readiness Work stream is handling all business application-related topics around the migration. It consists of packaged and web applications compatibility testing and remediation support as well as support for locally installed and MS Office application readiness assessment.
Purpose:
Candidate is to manage the whole clearing process for the Office & Manual Installed Applications which will be impacted by the project.
The role is to cover the following aspects:
-Define detailed scope, timeline and testing procedure for Office & Manual Installed Apps
-Ensure the provisioning process of test clients to the Application Owners
-Responsible for the handover of the required information to the Application Clearing team in case of issues or a required modification
-High-level test coordination based on the results of scope, timeline and testing procedure
-QA of master data and provisioning of weekly reports to Portfolio Manager
-Liaison with Portfolio and Release Manager for Windows client requirements and problems
-It is expected from the candidate that the data quality for the assigned applications are valid, accurate and up to date. Candidate is able to support the business functions and the nominated Change Coordinator in the different business functions by conceptional paperwork, to enable the Business Application Owner to test independently and ensure compatibility until planned migration cycles.
-During Initiate and Define phase, candidate is expected to concept the procedure how to clear the Office and Manual Installed apps for the new platform.
-During the Testing phase, the candidate acts as single point of contact for the assigned applications as interface between Change Coordinator and Win10+ project.
-Working language is English. High proficiency in working virtually is a must.
-Home Office work is an option up to 20%, prior approval required.
Tasks & Responsibilities:
-Conception work (design process & communication to stakeholder)
-Work closely together with the other members inside the application readiness work stream
-Ensure the testing is executed in the planned timelines
-Coordinate all testing activities with the assigned business partner for this app category
-Ensure that all Office apps and manual installed apps can be tested on the target platform
-Management reporting and escalation
-Preparation and follow-up of escalations
-SPOC for all requests in this application category
-Liaison with the Portfolio and Release Manager for Windows client requirements and issues
-Contribute to the communication regarding testing and remediation
-Help managing the Project Stream mailbox (review, assign, label e-mails as required)
-Ensure database for this app category is up-to-date
Qualifications:
-Minimum of 5 years' experience in migration/deployment projects (e.g. rollout projects), preferably as Business Analyst /Project Manager and ideally in the app readiness area
-Solid technical understanding of OS, MS Office apps and manual installation processes
-Working independently and proactive, used to work without direct supervision
-Structured way of working with a strong focus on teamwork.
-Experience in virtual, international team settings
-Good communicator, able to connect to different stakeholders on different levels. Able to create a fast working relationship with the change director, application owners and the engineering team.
-ITIL Foundation certification or relevant experience in Service Management
-Business-fluid in English, both verbally and in writing
Nice to Have:
-Background in application testing, ideally test management esp. for migration readiness
-Microsoft Office knowledge, strong Windows 7 or 10 skills
-German
Home Office work option:
-Home Office work an option up to 20%, prior approval required.