Description
We are looking for a Quality Expert to work at our multinational client in Stockholm/Sweden.
Tasks and Deliverables
- Contribute to planning, and monitoring the progress in the assigned improvement work package;
- Contribute to planning and coordinating change management activities, including communications, sponsorship, coaching, training, and management of resistance to change;
- Advice and guide on best practices in management and implementation of improvements, in a scope of:
- Product maintenance in ICT;
- Project, programme and portfolio governance and management in ICT;
- Corporate IT governance;
- Quality management in ICT. - Document processes, work instructions, templates and other necessary process documentation;
- Provide training in ICT industry best practices, models, methodologies, frameworks and standards, eg COBIT, ITIL etc.;
- Assess efficiency and effectiveness of the implemented improvements.
- Plan and progress reports on the assigned improvement work package;
- Change management plan(s) and communication activities;
- Advice provided;
- Process descriptions, work instructions, templates and other necessary process documentation;
- Training (if necessary);
- Assessment reports;
- Amended and/or reviewed documents as per assignment.
Education and experience
- University degree with minimum 5 years experience in IT, quality management
- Experience in managing quality improvement projects in ICT
- Experience in establishing and managing software product maintenance processes
- Experience in ICT project and product quality assurance and quality control activities, eg quality gates, testing, etc.
- Knowledge and experience in Project, programme and portfolio governance and management, as well as corporate IT governance
- Knowledge and experience in organisational change management
- Excellent communication skills
- (Advantageous criteria) Certifications on areas of Product and project management, IT governance and Quality management
- Certifications in the field desirable (COBIT, ITIL, PRINCE2 etc)
Competences and skills
- Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in team working,
- Good communication skills
- Excellent knowledge of English language.
Candidates must have a passport of an EU member state or a valid work permit for Sweden
Infeurope is a Luxembourg-based IT service provider, designing, developing and managing multilingual information and documentary systems in many application areas and business sectors. For more than 33 years we have delivered IT systems and solutions, and IT consultancy and staffing services, to our clients in Luxembourg and across Europe.