Description
Position Title: C&I Engineer
Reporting: Director
Quanta's client is a leader in the technology plant-scale, energy from renewable waste systems for industrial markets.
The role is a new position in a rapidly growing tech company in the UK. You will be managing the start up, commissioning, maintenance and on-going support of our Customers
Field Support Engineer
C&I Engineer is primarily responsible for our Customer's overall success. By developing ongoing relationships with our customers, the C&I Engineer ensures that customers are able to maximise our equipment and provide valuable feedback to our engineering teams on design improvements and future enhancements.
Responsibilities
- Responsible for start up, shut down, troubleshooting and preventative maintenance including calibration of instrumentation and tuning of control systems
- Conducts gasifier system performance tests
- Contributes feedback into mechanical, instrumentation and controls design for optimisation and improvement
- Works with the controls team to make necessary changes to PLC/HMI programming
- Provide effective bi-directional knowledge transfer between the Customer and Quanta's Client
- Contributes to the development of training materials and delivers formal classroom and ongoing informal training & mentorship to customers
- Utilises appropriate resources to address our customers support needs
- Responsible for all related administration pertaining to customer visits and calls, including the timely completion of service reports, expense reports and weekly time reports
- Responsible for recording and interpreting plant and equipment operations & maintenance issues and planning preventative actions
- Performs preventive and corrective maintenance activities and identifies potential upgrades and improvements
- Participates in the review and prioritization of support issues
- Contributes ideas and processes to increase overall efficiency of the department and of Quanta's Client
Qualifications/Experience
- Degree in electrical technology, or equivalent trade experience in Instrumentation, control systems and software
- Minimum of 5 years of experience in an industrial equipment environment working in gasification, combustion and high temperature applications or power boilers
Skills
- Demonstrated experience in diagnosing, repairing and solving system/equipment issues with a practical and hands on approach
- Proven project management skills
- Good understanding of industrial PLC systems (interpreting PLC code, tuning and modifications)
- Ability to understand electrical and P&ID drawings
- Working knowledge of Allen Bradley RSLogix 5000, and Factorytalk
- Proven experience with MCC, motor controls and pneumatic and hydraulic controls
- Proven instrumentation experience through working on industrial projects
- Experience working with multi-discipline trades in a supervisory capacity
- Mechanical aptitude with an ability to troubleshoot issues
- Must possess a valid driver's license
- Superior communication and listening skills to resolve customer problem
- Excellent interpersonal skills including integrity, courtesy, tact, teamwork, respect and discretion
- Advanced analytical and problem solving skills
- Proven customer relationship skills in a service environment
- Able to quickly build and maintain rapport with others
- Demonstrated ability to meet commitments and able to establish workload priorities
- Motivated to expand skills base into related areas of biomass energy systems