Description
Exclusive to Stelfox!
A number of specialist Mainframe roles with a Global Financial Services business.
6 month daily rate contract in Dublin (rolling).
REQUIRED SKILLS:
- Bachelor's degree required and/or equivalent work experience.
- 5+ years experience on the zSeries (Mainframe) platform including hands on technical experience (installation and maintenance of products) related to VTAM, TCP/IP, OSA configurations, FTP, EDI, and OEM product support.
- Thorough working knowledge of IP configurations, IP routing and EDI products, as well as the use of IBM's SMP/E and OSA/SF.
- Knowledge of network hardware (including Visara devices, BARR system, 317x and 37x5), and hardware configuration.
- Strong analytical skills and understanding of Mainframe network concepts and configuration.
- Self-motivated and able to work independently. Must be able to multi-task and work under short deadlines and in high pressure situations.
- Excellent communication skills (written, verbal and presentations
ROLES and Responsibilities:
- Fulfill customer service orders (CSOs) for Mainframe z/OS customers in a timely manner as they pertain to network software products and configuration of applicable network hardware.
- Provide primary support for reported problems related to both IBM and OEM/ISV network software products.
- Provide support for troubleshooting and resolution of problems related to Mainframe connectivity.
- Provide support on 24 x 7 x 365 basis and in multiple time zones.
- Work with members of other functional towers in preparing customer partitions for regular (approximately once every 2 years) operating system upgrade process via a checklist of proactive actions.
- Provide key support for customer migration services (new customer transitions) as they pertain to network software products.
- Assist the assigned project manager (from the PMO - Program Management Office) in the migration of newly acquired customers such that all technical hurdles are addressed in a timely manner and do not impede the expected progress of the transition nor the targeted migration date.
- In joint cooperation with the Manager of Disaster Recovery Services, successfully execute tasks associated with any given customer's disaster recovery plans.
- Follow change control procedures for all of the following, adhering to ITIL practices:
- Implementing vendor product specific corrections ( fixes ) and
- Upgrading, maintaining, enhancing or providing new options to applicable z/OS products within any given customer partition.
A number of roles across networks, storage, security, CICS, IMS, iSeries programming and support.
Click "Apply" for immediate consideration. Call Neil Sullivan