Description
We are currently searching for a Configuration Manager to join our client located in Brussels, Belgium. This is a long term opportunity, working for a public institution.Languages: English
Estimated Start date: 1st of July 2016
Period: Long term mission up to 4 years
Description:
- Take a lead role in analysing CMDB data to highlight anomalies and errors and to identify opportunities
- Apply skills as a seasoned, experienced professional with a full understanding of industry practices and established policies and procedures to perform trend analysis and guide strategy.
- Provide consulting services within the team in recommending corrective and preventive actions
- Define CMDB data quality reports to ensure accurate and up to date information
- Define process for, implement and perform configuration monitoring
- Work with CI type owners to define remediation plans
- Maintain CMDB Data Model
- Excellent interpersonal and communication skills; ability to form strong relationships within a matrix organization.
- Good understanding of service management principles including management of configuration items (CIs), thinking in a service context, and defining outcomes-based delivery.
- Must be detail oriented, analytical, and demonstrate ability to work in ambiguous environment. Must be self-directed with proven ability to make mature decisions supported by thorough data analysis.
- Project management skills a plus
- 5-6 years' experience in IT operations
- ITIL v3 Foundation certification required
If you would like to apply for this role, send your CV or get in touch with me as soon as possible! If this particular role doesn't suit you, you can still contact me to discuss your preferences.