CRM Business Process Lead (Salesforce) - Banking (Cape Town, South Afr

Western Cape  ‐ Onsite
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Description

CRM Business Process Lead with experience in Front Office Banking processes especially in relation to Sales & Marketing sought by a leading Financial Services organisation for a large Salesforce implementation.

This recruit will work with the business community in the local retail banking branches across Africa, leading the stakeholders in an effective way, thinking through requirements and processes and mapping them, handing over to the Product Owner and the delivery team.

Requirements

  • Experienced Functional Lead with solid knowledge of Sales & Marketing within Financial Services, ideally retail banking.
  • Understands process reengineering and can help lead stakeholders and requirement gathering.
  • Salesforce experience preferably, alternatively MS Dynamics, Oracle CRM or similar.
  • Background in international projects - not necessarily in Africa -but with a good variety of cultural understanding.

This is an excellent opportunity for a seasoned CRM Business Process Lead to take on a lead role in a fast-paced international transformation programme. Please apply to (see below) or call Adam.

Start date
June 2016
Duration
6 months Rolling
From
Radley James Ltd
Published at
20.05.2016
Project ID:
1133239
Contract type
Freelance
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