Description
My customer, a leading IT/Telco organisation worldwide is looking for a Functional/Business Analyst.
General Tasks:
- Assists in defining the IT strategy ensuring alignment with the business strategy and divisional objectives and assists to the definition of the roadmaps to achieve the strategy
- Analysing various new needs coming from the user community.
- Discussing and clarifying the user requirements together with (various) users. Obtaining alignment across the different stakeholders of a suite of IT systems is part of this process.
- Translate these requirements towards system requirements. This includes:
- Defining and agreeing upon the functional application architecture to satisfy those needs with the IT software development teams and the users.
- Defining a conceptual data model, which determines how to organise and store information generated by the user or system
. Plans, arranges and controls meetings, workshops and relations with client/user staff in order to gather requirements and to investigate systems. Is able to find compromises between different user views to ensure congruence in requirements
. Supports the different phases and intervening parties of a project (development, scope & change management, ITT/UAT test phases) in order to assist to/ensure the optimal construction of IT projects. Assists the process managers in defining the business processes around the solution to implement.
Specific mission:
. Analyst within the Voice domain (Trading, routing, pricing, billing models, reporting on various Voice products). Takeover of knowledge of present analyst + manage new requests within this domain.
Profile:
- Strong analytical mind
- Good analysis and modelling skills
- Good oral and written communicator and negotiator. Able to organise & lead workshops with people with different backgrounds/profiles involved in the requirements gathering and overall design process.
- Good knowledge of English (French or Dutch a plus)
- Specific experience required or recommended:
- REQUIRED:
- Effective experience as IT business analyst
- Effective experience as functional analyst
- RECOMMENDED:
- Familiar with voice type of products (voice interworking, roaming, VoLTE, WebRTC, RCS) and their respective business models
- (International) Wholesale Telecom Business