Description
Configuration Manager - Brussels, Belgium
Languages: ENGLISH only
Skills and experience:
- 5-6 years' experience in IT operations
- ITIL v3 Foundation certification required
- Understand industry practices and established policies and procedures to perform trend analysis and guide strategy
- Good understanding of service management principles including management of configuration items (CIs), thinking in a service context, and defining outcomes-based delivery
- Project management skills a plus
Description of work:
- Analyze CMDB data to highlight anomalies and errors and to identify opportunities
- Provide consulting services within the team in recommending corrective and preventive actions
- Define CMDB data quality reports to ensure accurate and up to date information
- Define process for, implement & perform configuration monitoring
- Work with CI type owners to define remediation plans
- Maintain CMDB Data Model
Please send your CV to Sercan and call to discuss further.
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