Description
SAP Release and Deployment Lead required for 10 month contract in Singapore. The contract is available to start on 1st July.
Scope of Tasks:
Release Planning
Facilitates release planning meetings with key stakeholders to identify proper sequencing of release packages.
Ensures that issues and risks are identified, understood, and dealt with in a manner that mitigates risk to scope and schedule.
Defines and documents the release recommendation for each release and/or change to production. Includes release scope, schedule, deliverables, and roll back plan. Reviews release recommendation with key stakeholders.
Take release decisions and processes in terms of the big picture/cross-departmental impacts.
Maintains release management schedule for specific (or assigned) system(s).
Documents and communicates all changes for a release in release notes which are published to both the internal team and the client.
Perform Cutover planning, pre-production rehearsals and 3rd party coordination
Develop runbook for production go-live and run weekly command center checkpoints
Work with business for business readiness and operational readiness for production go-live
Release Management
Pursues IT and Project compliance with release acceptance criteria.
Provides outage information and fills out service level agreement blackout request.
Coordinates and schedules key change to production activities. This includes the tracking of all elements with team
leads as the project moves through testing regions into production. Accommodates a flexible schedule as most releases occur outside of regular business hours.
Supports release execution by monitoring of each phase of the release. Validates the release as it progresses thru various release gates and test phases, alerts appropriate stakeholders of any errors or issues that need to be addressed.
Provides release coordination and communication during and after deployment.
Creates requests for change (RFC to production) and obtains appropriate approvals.
Facilitates emergency releases from production incident identification to incident closure after release.
Verifies capture of customer acceptance/signoff on deliverables.
Collaborate with key vendors to support the release strategy to ensure quality delivery and schedule constraints are achieved.
Utilize excellent organizational skills for managing, sequencing and scheduling of tasks and activities with an emphasis on coordinating work as well as release process compliance
Produce and maintain appropriate communications to all stakeholders regarding releases. Capable of providing the right level of detail to multiple audiences ranging from Sr Management to technical leads.
Monitor major activities, ensuring the quality and integrity of the information solution, while providing
consistency in content across the enterprise
Responsible for compliance to all corporate policies, SOX and audit controls for release activities
Partner with architecture representatives to ensure we leverage existing technology and solutions are supportable by the organization
Technical Management
Validate technical management procedures (eg, patching, upgrades, refreshes) and application maintenance plan maintained for completeness, accuracy and compliance with HA requirements
Technical knowledge of SAP technical management tools (eg, SAP LVM, Solution Manager, ChaRM, and Transport Management, etc.), operating systems (AIX, Linux and Windows), databases (DB2, SQL and Oracle) and networking technologies.
Release Standards and Processes
Identifies opportunities to make tactical improvements to the release management process.
Maintains documentation of all processes.
Creates release management standards to be followed. Educates external vendors on the release methodology and strategy.
Collects feedback from the users of release management standards and identifies the need to modify or retire a standard based on the feedback.
Integrates the release process with other IT processes including ITSM and Waterfall/Agile processes.
Works closely with Change and Configuration Management team of the ITSM Unit to stay current on all change, configuration and internal controls standards and processes.
Test Environment Coordination (5%)
Strictly manages timing and coordination of test runs with competing projects and client stakeholders sharing pre-production test environments.
Manages overall non-production environment usage, configuration, and scheduling of the different test environments for each release.