Workstation Support Analyst

South Carolina  ‐ Onsite
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Description

Position: Workstation Support Analyst

Location: Columbia, SC

Duration: 6+ Months (Will be extended based on need)

Job Description:

Daily Responsibilities:

  • PC Deployment Technician.
  • Responsible delivering and installing PC's and Peripherals around the Columbia area.
  • Person must have a valid drivers license and good driving record.
  • They will need to understand and triage both software and hardware related problems as it relates to the PC deployment.
  • A great team is in place to support this person.

Technical Background:

  • Overview knowledge of infrastructure, A+ certification, hardware and software troubleshooting experience in Windows environment.

Description:

  • 35% Configures, installs, monitors, and maintains IT users' Workstation software and hardware.
  • Ensures proper backing up of data from user workstations.
  • 10% Provides troubleshooting, technical support and guidance to end users and less experienced personnel.
  • Develops end user guidelines.
  • 20% Tests and validates application packages.
  • Troubleshoots, maintains, modifies and documents application packages
  • 20% Documents configurations and standards so that other staff can reference similar issues and improve resolution time.
  • Assists other departments as needed to resolve issues.
  • 5% Keeps apprised of new technologies related to Workstation support procedures.
  • 10% Completes project work and reporting tasks.
  • May perform incoming work ticket dispatching/work queue monitoring.
  • May also keep up with surplus or inventory and other administrative tasks.

Behavior Characteristics:

  • PC Deployment Technician
Start date
n.a
Duration
6months +
(extension possible)
From
Software Specialists
Published at
08.08.2016
Project ID:
1181623
Contract type
Freelance
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