Description
Splunk Admin support (Forwarders, Heavy forwarders, Indexers, Search Head and Deployment server) BAM Splunk
Experience in Splunk, Hadoop Admin activities.
Due diligence report defining and recommending support requirements for long term managed service
Problem resolution related to the Forwarders, Heavy forwarders, Indexers,Search Head and Deployment server for BAM solution
Provide recommendations to prevent and resolve Forwarders, Heavy forwarders, Indexers,Search Head and Deployment server performance problems and possible future incidents for banking applications
Support any infrastructure or application related change activities on Forwarders, Heavy forwarders, Indexers,Search Head and Deployment server on BAM Solution for various environments
Monitor capacity and availability of Forwarders, Heavy forwarders, Indexers,Search Head and Deployment server on BAM solution for various environments w.r.t to infrastructure
Proactive performance monitoring and tuning through trend and exception reporting to avoid possible incidents on Forwarders, Heavy forwarders, Indexers,Search Head and Deployment server on BAM solution
Deployment of application changes as approved through the formal change management process
Support or implementation of infrastructure changes (eg SSL renewal, OS patches) as approved through the formal change management process
Performance reporting for analysis of incidents to increase service levels
Taking part in technical discussions, as required, to ensure availability of Forwarders, Heavy forwarders, Indexers,Search Head and Deployment server on BAM solution
Support security hardening activities like patching and applying fix packs on Forwarders, Heavy forwarders, Indexers,Search Head and Deployment server on BAM solution infrastructure environment
Vendor co-ordination for various application/infrastructure on Forwarders, Heavy forwarders, Indexers,Search Head and Deployment server on BAM solution related issues
Installation of Forwarders, Heavy forwarders, Indexers,Search Head and Deployment server on BAM solution on existing or new infrastructure is in scope if demand management process is followed