Description
Position: Support Engineer
Location: Hungary; Budapest
Job Type: Contract
Job Description:
- To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.
- To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
- To troubleshoot and resolve tickets raised by the clients.
- To update self on latest technologies and related areas.
Additional requirement
- Hands-On experience of OBIEE Administration and System Architecture
- Hands-On experience of Oracle DB (SQL, PLSQL)
- Effective Communication Skills in English
- Problem solving Skills
- Ability to foresee critical issues and own resolution
Good To Have Skills:
- Knowledge of Oracle Exadata
- Knowledge of Predix/Cloud Concepts
- General understanding of other BI technologies such as Reporting and Data Integration tools
- Ability to remain updated about latest technology additions in Oracle BI space
- Certified lean/Six Sigma Green Belt