Support Engineer

Budapest  ‐ Onsite
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Description

Position: Support Engineer
Location: Hungary; Budapest
Job Type: Contract

Job Description:

  • To resolve the tickets raised as per the defined standards of time| cost and quality for increased customer satisfaction.
  • To document all the defined processes and the methods of resolving the ticket| troubleshooting| etc.
  • To troubleshoot and resolve tickets raised by the clients.
  • To update self on latest technologies and related areas.

Additional requirement

  • Hands-On experience of OBIEE Administration and System Architecture
  • Hands-On experience of Oracle DB (SQL, PLSQL)
  • Effective Communication Skills in English
  • Problem solving Skills
  • Ability to foresee critical issues and own resolution

Good To Have Skills:

  • Knowledge of Oracle Exadata
  • Knowledge of Predix/Cloud Concepts
  • General understanding of other BI technologies such as Reporting and Data Integration tools
  • Ability to remain updated about latest technology additions in Oracle BI space
  • Certified lean/Six Sigma Green Belt
Start date
n.a
From
Damco Solutions
Published at
23.08.2016
Project ID:
1190651
Contract type
Freelance
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