Description
Interaction Designer (UX)
My Government Client is looking for an Interaction Designer with extensive mobile app experience!
This is the ideal opportunity to gain experience working on large digital products used by millions of people every day. Let's be clear about the impact of your work, making better digital services has a positive impact on millions of people. The ideal candidate will have a degree in design or similar, have a love of the web and its possibilities, a passion for design and its history and an understanding of how form and function work together. You will proactively seek new learning opportunities and
welcome constructive criticism of your work.
The main responsibilities of post are:
Work as part of a multidisciplined team to design user focussed and successful services
Deliver designs that meet web standards, ensuring that key elements are built in from the outset
Contributing to the development and continual enhancement of products
Partnering with colleagues to facilitate a consistent user experience.
Building relationships and work effectively with external providers, for example user testing and user experience professionals.
Disseminating expertise of how design decisions impact accessibility both internally and externally.
Communicating credibly with a wide range of digital delivery disciplines and talent both internally and externally.
PERSON SPECIFICATION COMPETENCES/SKILLS REQUIRED
Setting Direction
Changing and Improving
Essential
Encourage a culture of innovation focused on adding value give people space to think creatively
Effectively capture, utilise and share customer insight and views from a diverse range of stakeholders to ensure better policy and delivery
Spot warning signs of things going wrong and provide a decisive response to significant delivery challenges
Making Effective Decisions
Essential
Draw together and present reasonable conclusions from a wide range of incomplete and complex evidence and data - able to act or decide even when details are not clear
Push decision making to the right level within their teams, not allow unnecessary bureaucracy and
structure to suppress innovation and delivery
Engaging People
Leading and Communicating
Essential
Clarify strategies and plans, giving clear sense of direction and purpose for self and team
Confidently engage with stakeholders and colleagues at all levels to generate commitment to goals
Be visible to staff and stakeholders and regularly undertake activities to engage and build trust with people involved in area of work
Be open and inviting of the views of others and respond despite pressure to ignore, revert or concede
Collaborating and Partnering
Essential
Actively build and maintain a network of colleagues and contacts to achieve progress on objectives and shared interests
Effectively manage team dynamics when working across departmental and other boundaries
Actively involve partners to deliver a business outcome through collaboration that achieves a better result for citizens
Seek constructive outcomes in discussions, challenge assumptions but remain willing to compromise when it is beneficial to progress
Delivering Results
Delivering at Pace
Essential
Clarify business priorities, roles and responsibilities and secure individual and team ownership
Act as a role model in supporting and energising teams to build confidence in their ability to deliver outcomes
Maintain effective performance in difficult and challenging circumstances, encouraging others to do the same
Managing a Quality Service
Essential
Exemplify positive customer service behaviours and promote a culture focused on ensuring customer needs are met
Establish how the business area compares to customer service expectations and industry best practice and identify necessary improvements in plan
Ensure the service offer thoroughly considers customers needs and a broad range of available methods to meet this, including new technology where relevant
Specialist Skills/Expertise
Essential
Demonstrates expertise designing interactions professionally for the web and mobile.
Solid experience of web and mobile application interface design.
Core skills:
Sketching, design production, handcoded HTML & CSS, rapid prototyping.
Experience working within an agile, multidisciplinary team environment, and ability to deliver iterative design components (including user journeys) to the development team.