Online Support (Service Desk)

North Yorkshire  ‐ Onsite
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Description

One of our Government clients is looking for an experienced Online support team member to come on-board and be trained in many services outside of standard desktop packages and then be in a position to train any permanent staff employed over the following months.

The main focus of this role will be Accounts and Access knowledge.

The candidate MUST have AD Experience

Skills required

  • Excellent written and oral communication
  • Good organisational skills

  • Excellent customer service

  • IT literate, proficient in Word, Excel, Powerpoint 2010 and 2016

  • Sharepoint 2010 experience

  • Adaptable and resilient, the role will encompass a broad range of tasks and responsibilities and duties will vary over time

  • ITIL Service Management

  • AD Expereince

In addition individuals must be willing to be:

  • Part of a team

  • Punctual

  • Flexible in terms of working patterns

Start date
ASAP
Duration
3- 6 months
From
FDM Group
Published at
14.09.2016
Project ID:
1202408
Contract type
Freelance
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