Description
Office 365 Support infrastructure technical lead- France
NextLink Solutions need to hire a Office 365 Support infrastructure technical lead for a crucial and very complex project.
This very exciting and critical project is for a global banking company in France.
Office 365 Support infrastructure technical lead Qualifications:
1. Experience with Microsoft Office 365 Exchange Online supporting MS Office 365 Outlook 2010 & 2013, OWA, and Lync, Skye(Online usage, troubleshooting, audio/video, and federation) are required.
2. Utilize Power Shell to administer Office 365,Monitor Office 365 cloud environment to identify issues, hands on support experience with O365 (exchange online, one drive, skype for business/Lync, Azure Active Directory Sync, Power Shell, Share Point Online).
3. Handling escalation calls on O365. Coordinating with MS support and local support
4. Enterprise experience in software distribution, packaging and deployment with LANDesk,
5. Hands on expertise on Windows Server Platforms, Expertise in Active Directory and Directory Synchronization tool.
6. Must be proficient in using incident/problem management tools such as Service Now.
7. Familiar with VMware tools & DNS, troubleshoot issues reported by the end-user community within the defined SLOs, and escalate to and work with Microsoft Technical Support when needed.
8. Familiar with Backup & Restoration Process.
9. Support the McAfee Email Gateway Appliances and apply patches/hot fixes and upgrades as required.
10. Collaborate with Global Communications, IT Security, and the Global Support Center as required.
11. Documentation-Develop configuration, administrative, and
Interviews are now taking place, so call Greg immediately for a confidential chat.