Description
Essential skills and experience
- 7+ years experience as a practicing designer
- In-depth understanding of user-centred design principles and tools
- A deep understanding and experience of visual design, interaction design, content design, and service design.
- Confident sketching and prototype on paper and in HTML
- Confident writing user-centric interfaces
- Lead a workshop
- Know how the Internet works: confident in understanding the capabilities of independent web applications in delivering a cohesive service
- Worked extensively with user researcher and know how to interpret user research into actions
- Excellent written and verbal communication
- Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously
- Demonstrable 5+ years experience working effectively with cross-disciplinary teams (with Research, Design, Software, Content and Product team members)
- Demonstrable 5+ years experience ensuring that appropriate user research and strategic level design thinking is intrinsic to making design decisions
- Demonstrable 5+ years experience planning and building digital products
- Proven experience of stakeholder management, with strong negotiation skills at very senior levels
- Experience leading (defining scope, approach and carrying out delivery of) end to end service transformation work, using user-centred, agile approaches
Nice-to-have skills and experience
- Previous experience of leading mixed teams of designers and researchers