Description
Digital User Researcher - Usability Testing, ethnography, mapping
Contract. Plymouth. 6 months. 4 days on site 1 day from home. £400-£485 Per day
User Researcher required for a 6 month contract in Plymouth to work for our Central Government client. This is an exciting opportunity to head up a user researcher team and be an important part in the development of design and function within the organisation and throughout central government in the UK. The successful candidate will have vast experience of digital projects and in an agile development environment.
Role accountabilites
- Usability testing,test moderation, analysis, report writing
- In-house research testing new product and concept developments
- Working with designers/developers to turn user data into actionable product/service requirements feeding into prototype development.
- Designing/Scripting/analysing ad-hoc quantitative surveys
- Managing ad-hoc qualitative/quantitative research: proposition development, visual identity, customer experience mapping
- Applying knowledge in human factors, ethnography, user-centred design process to product and service design.
- Use analytics to deliver continuous improvement
- Presenting findings/business recommendations/customer insights to senior decision makers
- Promoting user centred design principles and best practice within government aligned to GDS
Required Skills and Experience
- In-depth understanding and demonstrable experience in user-centred design principles and tools and product development
- Excellent written and verbal communication
- Self-motivated, detail-oriented, and able to manage multiple priorities simultaneously
- Experience and/or degree in the relevant field
- Ability to work with users and stakeholders at all levels
- Experience and/or degree in the relevant field.
- Proven experience of managing, executing and analysing usability test sessions
- Proven experience of working in an agile development environment with User Experience teams, directly with Design, Software, Content and Product to create new digital products and services
- Experience of audience modelling and developing design personas
- Full understanding and demonstrable experience in indirect data collection techniques such as web traffic analytics
Parity - Source, Develop, Transform
Parity Professionals Ltd acts in the capacity of an Employment Business when providing contract work finding services.