Description
Microsoft Dynamics CRM Technical Lead/Developer required to join Agile team implementing new Cloud CRM platform for Government Agency client.
Role will be home based with occasional travel to client site in London.
The contract for this piece of work has already been awarded to our client and we are looking for someone who can take up the post within the next 3 weeks. The spec below covers the entire project brief, which has already started, and includes functions to be performed by other members of the existing team.
To be considered for this role you must have previous experience as a technical lead/developer on at least 1 Dynamics CRM project, preferable Dynamics CRM online
The CRM implementation will be undertaken using an Agile approach and methodology including testing of the solution from Minimum Valuable Product (MVP) through Alpha to Public Beta and release into live service. This will allow users to assess, test and recommend improvements in each iteration and move towards a system that delivers a high level of user satisfaction, whilst offering a continuous improvement process. The Client's IT team must be actively involved throughout the design and configuration of the solution, to ensure full knowledge transfer.
- Have recent experience of delivering an end to end case management solution
- The supplier will be a current prime supplier and integrator of their chosen solution
- Provide a solution which is configurable for changing VTS needs
- Have the ability to meet the challenging timescales
- Provide details of 3 reference sites, at least 1 private and 1 public sector
- Demonstrate previous successful similar undertakings
- Demonstrate experience in both Public and private sector delivering the recommended solution
- The supplier must detail any 3rd party products that comprise the solution
- The supplier will detail both Capital costs as well as on going costs
- Supplier must show transparent costs and charging structure
- Supplier to offer a clear value for money solution, including ROI, and TCO
- Demonstrate the solution meets current 'Official sensitive' standards
- Must offer a presentation of the solution and how it meets the project requirements
- Supplier demonstrates that the solution offers both ability to send emails with attachments as well as printing hard copies
- Include up times of the solution that they are offering, along with costs
Desire skills
- Understand the particular issues facing a government agency service.
- Demonstrate how they intend to empower Agency administrative users
- Demonstrate where they have previously streamlined business processes to remove the need to customise
- The supplier can demonstrate it can supply and support software as a service
- Undertake a complete 'check' pen test before going live, and resolve all high or medium issues found.
- Can offer a live demonstration of their proposed solution.
- Must be UK based and use UK based staff
- The suppliers experience with the Agile methodology
- The supplier offers a competitively priced solution that meets VTS budgets, both now and long term
- The supplier if recommending a solution must be a prime partner of that solution
- The solution should not rely on any additional LMS
- Offer training courses on configuration that are readily available in the UK
- Must be a registered supplier on the digital marketplace
- Provide user product training material