Description
Contract Software Support Engineer (SDL Tridion) - AED 10K per month + Healthcare
12 Month Contract
Dubai
An exciting opportunity to join a globally recognised organisation as a Software Support Engineer has arisen. Operating in Middle East, the successful individual will be working onsite from their Dubai office. This organisation are seeking someone with excellent exposure to SDL Tridion, .NET and SQL Server with good working knowledge in a Linux environment.
Skills Required:
*.Net
*SQL Server
*Oracle DB
*Unix/Linux Server
*Shell Scripting
*Co-ordinate with the Vendor for product customisation, identifying long term permanent fix for product bugs
*Analyse incidents raised by business and provide resolution.
*Support Vendor applications and deploy regular product patches or upgrades or migrations of adaptive nature.
*Prior experience in a support role is an added benefit
*Previous experience working on vendor products is a big plus.
*Good interpersonal and communication skills (verbal and written)
*Demonstrated ability to work independently, yet be a strong team player Ability to support multiple applications as per work demands Good analytical skills.
*Excellent analytical and problem Solving Skills
Roles and Responsibilities:
*Analyse and fix incidents for supporting Vendor Products.
*Work with the business to solve queries. Support the business in creating new/adhoc reports.
*Work with the Vendor to raise product bugs and customisations and implement fixes/patches/upgrades based on their recommendation.
*Track issues to closure on regular basis.
*Support the business for designing and implementing enhancements Vendor Products.
*Work with the internal group IT change & release management teams to implement and promote change
We are keen to build strong relationships with IT consultants based on providing a transparent and supportive service. Now in our 18th year we pay promptly and are a stable contracting partner in good financial health. Deerfoot IT: Est. 1997. REC member. ISO certified..Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. ). We never send your CV without your email authorisation.