Description
We are looking for a
Verint - Mobile Recording (UK) Specialist (m/f)
Reference: -en
Start: asap
Duration: 4 MM
Place: in Hesse
Branch: Leitungsgebundene Telekommunikation
Your tasks:
- Clarify interface to UK mobile provider, Gateway and Translation/Transcoding functionality and interface to Verint Voice Recording
- Design alternative solution for Gateway and Translation/Transcoding functionality in conjunction with planned UC solution
- Verify the technical aspects of the 3rd party offer or contract
- Calculate and present solution or write technical description of offer to customer and write the technical concept doc for the customer
- Run meetings with customer and Verint
- Eventually update the 3rd party specification document (Word, Visio, Excel)
- Support System Design team in how to monitor and report all aspects of the service and also how to integrate into the inlife service (config + incident handling)
- Verify and control the technical aspects of the 3rd party delivery
- Design and document migration scenarios, define test cases for testing the Voice Drop & Blast solution at customer premises and run test cases
- Write end user/training documentation
- Handover to service team for configuration and service
Your qualifications
- Experience with Cisco CCNP/CCIE Collaboration
- UC project experience
- Cisco UC design experience
- Verint Voice Recorder experience
Skills:
- System architect
- Software architect