Description
- The role is a key integration position responsible for the Technology service implementation of Entertainment Products & Services across LG's 12 EU countries in order to enable the delivery of revenue growth primarily across our B2C unit.
- This role is pivotal in bringing together E2E products and services at the integration activity level, including drawing in IT, Core, Access, Mobile & Technology groups such that we build a compelling and differentiated service across the entire customer journey, not just the core product functionality, with built-in quality, robustness and operational excellence instrumentation and operating model design.
Key Accountabilities
- Perform E2E System Integration activities
- Technical solution delivery to field trials.
- Has engineering expertise to contribute to E2E design
- Investigate issues and coordinates resolution of issues and defects within technology and with external vendors
- Where necessary, engages in hands-on support for project activities
- Support Service transition and QA Team on investigation of P1 issues