Description
Roc Search's Client is currently recruiting for a Service Now Developer in Birmingham, UK
Responsibilities:
- Architect, engineer, configure and support Service Now to automate internal ITIL processes.
- Automate and simplify ITIL processes.
- Participation in requirement review meetings.
- Perform impact analysis of changes to components.
- Perform estimations for functional stories as well as service requests.
- Participate in testing efforts (Unit, System, Performance).
- Perform Level 3 support activities (troubleshooting, root cause analysis, investigation and resolution of incidents and support requests).
- Writing technical documentation, including design documentation, training materials, and white papers.
- Liaising with other architects, developers and infrastructure managers to ensure the platform meets all functional and non functional requirements.
- Ensuring quality IT delivery through the application of standards and technology design principles.
- Identifying and assessing risks, determining impact to platform and mitigation plans.
Experience:
- Service Now development experience
- Service Now System Administration
- Understanding of ITIL
- Experience with Oracle and SQL
- Experience with Pentaho ETL
- Experience with Javascript
Type: 6 Month Contract
Location: Birmingham
Rate: £260-£300 per day
Apply now for immediate consideration to Kymm Sessions at Roc Search.
As a professional company we gladly welcome applications from persons of any age and background and do not intend to discriminate with advert text and terminology.