Description
SC Cleared User researcher- 12 month contract
Our client, is looking for an SC Cleared User Researcher for a 12 month assignment based in Central London, offering £500-£550 per day.
You will work with amulti-disciplinary agile team including a delivery manager, technical lead, Front End developer, Back End developer, dev ops, architecture, product manager and service manager.
Working with developers, engineers and product leads to understand Front End, system-to-system and API requirements including:
- Development and analysis of user surveys
- For existing services, gather and review feedback and assess performance
- Conducting usability testing on design iterations in response to feedback
- Gathering, communicating and championing user needs to the project team
- Undertaking Discovery research with new user groups
- Leading with usability testing for accessibility
Essential skills and experience
- Demonstrable experience of planning, organising and conducting research with internal government employees, including within secure environments
- Demonstrable experience of assessing user needs for software services, system-to-system integrations and APIs. Not only experience with User Interface/Front End products and services
- Demonstrable strong interpersonal skills and leadership experience in a complex agile environment, knows how to make projects succeed
- Knowledge of how complex applications can comply with W3C WAI standards, experience of evaluating compliance and research with users with access needs
- Full understanding and demonstrable experience of research methodologies. Capability to select best technique. eg Qualitative: in-depth interview, usability testing, and contextual enquiry. Quantitative: benchmarking survey, web analytics
- Comfortable with ad-hoc research request from other teams and providing support when possible
- Experience of the Government Digital Service's Design Principles and Digital Service Standard and its application to internal products and services
- SC clearance
BY SUBMITTING THIS APPLICATION YOU AGREE TO THE RESOURCING HUB'S PRIVACY POLICY AND YOUR DETAILS BEING ADDED TO OUR DATABASE.
The resourcing hub is a brand (search & selection) Ltd. Services offered are those of an agency for permanent work and employment business for the supply of contract staff.