Support Desk Analyst - Swedish - Hungary

Budapest  ‐ Onsite
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Description

A fantastic opportunity has opened for a Swedish speaking Support Desk Analyst to join a successful and global technology company in beautiful Budapest, Hungary.

This role is an excellent opportunity for on-the-job training in customer service and information technology. As a Support Desk Analyst, you will be responsible for providing excellent customer service to all customers contacting the Service Desk.

About you:

  • Fluent in Swedish
  • An interest in customer service or IT
  • Great communication skills
  • Organised
  • You're great with people
  • You like a challenge

Responsibilities:

  • Providing telephone & email support.
  • Logging, investigating, and closing calls with a high level of accuracy and detail.
  • Follow-up/update tickets for every call.
  • Troubleshooting on application support, printers, password reset tools, remote control tools, MS Windows & Office, desktops, laptops, iPads, collaboration support
  • Interaction with internal and external stakeholders

What we can offer:

  • Full training and development opportunities
  • Competitive daily rates dependent on your experience
  • Flexible working
Start date
September or October
From
Empiric Solutions
Published at
20.09.2018
Project ID:
1635441
Contract type
Freelance
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