Description
Hi,Urgently looking for suitable resource for our customer having experience on below skills.
Role : DIB problem management support
Role type : Contract
Skills-
Problem management processes, Knowledge of Enable-now system is desirable
Description- E2E support of DIB problem management with focus area of build problem tickets. Task will be the certation of problem tickets, the validation of problem ticket with categorization, perform & documentation of root cause analysis with definition of a solution, review the realization of the solution & close of problem ticket.
With Regards,
Anirban